ITSM Tool Optimisation

  • Old Big Tree
  • croppedMountainCropBlueSkyFromThis
  • Did you buy the best expecting to grow into it? Is it still too big?
  • Do you feel you must start again because it doesn't meet your needs?
  • Use what you have learned. Maximise your investment and make a step change towards the next one.

Are you making full use of your IT service management system? Can you make improvements to efficiency and effectiveness using the resources you already have?

T2CONSULTING assesses your current implementation against the full capability of your ITSM tool and provides you with a gap analysis and a set of recommendations.

T2CONSULTING can provide you with instructions on how to implement the recommendations so that you can plan to do so in your own time.

T2CONSULTING can work with you to plan and implement the recommendations and so outsource the project management and retain process expertise.

As a result you can get the maximum return on investment from your IT service management system and can use it to drive continual process improvement resulting in increased efficiency and outcomes for customers.

Contact us us to discuss your specific needs.

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Recent Clients

  • UCAS
  • Becta

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Our offices are located in Camberley, Surrey, UK. We are well situated with good access to all major road, rail and air links.

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Image Old Big Tree courtesy of tiverylucky, Image Papers Of Notebook courtesy of Janaka Dharmasena