ITSM Documentation

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  • Is it time you captured the knowledge in your organisation? Can you demonstrate good practice?
  • What if a key member of staff leaves? How will you know what everyone does if you have to rebuild in a hurry?
  • The clock is ticking, anything could happen...

You can own the process without having to write it yourself. Free up your time to work on core business by outsourcing the development of documentation and know that your documents are fit for purpose.

  • Policies.
  • Processes.
  • Operating Procedures.
  • Work Instructions.
  • Induction Guides.

  • Service Level Agreements.
  • Operational Level Agreements.
  • Customer Charters.
  • User Guides.
  • Training Manuals.

T2CONSULTING takes a professional, structured and holistic approach to your documentation requirements.

T2CONSULTING's method avoids endless document reviews by placing the onus on accurate capture and real-world testing.

T2CONSULTING captures the knowledge and produces logical, unambiguous and succinct instructions.

T2CONSULTING develops a test plan to assure the reliability of your documents.

T2CONSULTING can also schedule periodic reviews and/or develop a change management process to capture revisions as they occur.

As a result you are confident that your documents underpin standards compliance and operations to create consistency, continuity and efficiency at all times.

Contact us us to discuss your specific needs.

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Recent Clients

  • UCAS
  • Becta

Our Offices

Our offices are located in Camberley, Surrey, UK. We are well situated with good access to all major road, rail and air links.

Get in touch

Registered address: 1 Whitehill Close, Camberley, Surrey, GU15 4JR. Company Reg: 4158852. VAT Reg: 770 9902 04

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Image Clock On The Old Wall Cement courtesy of domdeen, Image Question Mark courtesy of artur84, Image Clock courtesy of dan