T2CONSULTING offers a range of modular services in the fields of IT service management and quality management. With 20+ years' experience in IT, T2CONSULTING has particular expertise in the customer-facing aspects of IT service delivery, working closely with traditional first-, second- and third-line support, support managers and end-users to achieve a valued service that bridges the divide that is commonly perceived to exist between IT and the business.
There is no one-size-fits-all solution to providing quality IT service support, but there are common principles that can be used as a framework to efficiently build the right service for you. Processes, people, tools and knowledge underpin a consistent and effective IT service. T2CONSULTING can help you develop your processes, people, tools and knowledge and create you a platform for continual improvement.
Contact T2CONSULTING for a no-obligation discussion about your specific needs. Follow the links for more information about our services in the areas of IT Service Management and Quality Management aimed at organizations and business of all sizes.